Online Medical Certificate FAQs

Yes. Telemedicine is recognised in India under the Telemedicine Practice Guidelines, 2020 issued under the NMC framework. A certificate issued by an NMC-registered doctor after an online consultation is a valid medical document, the same as one issued after an in-person visit.

Plans start at ₹649 for Basic Care (doctor consultation plus digital certificate, delivered within 1–2 hours). Priority Care at ₹899 delivers within 15–30 minutes, and Premium Care at ₹1099 adds a detailed medical history and prescription. Add-ons like a handwritten doctor certificate or a specific company format are also available.

With Priority or Premium Care, certificates are usually delivered within 15 to 30 minutes of doctor review. Basic Care is delivered within 1–2 hours. More detailed cases can take longer if the doctor needs clarification.

Yes. Every certificate shows the doctor's name, NMC registration number, signature, and issue date, plus a QR code your employer or institution can scan to verify it instantly on our website — the details HR teams check for.

Every MCME certificate carries a unique certificate ID and QR code. Anyone can scan the QR or enter the ID on our Verify Certificate page to confirm it was genuinely issued by the doctor named on it.

Only licensed, NMC-registered doctors review requests and issue certificates on MCME. The issuing doctor's name and registration number appear on the certificate itself.

A doctor can consider backdating by up to 3 days where it is medically justified — for example, if you fell ill over a weekend and are applying on Monday. Certificates cannot be backdated further than that.

Sick leave certificates for work, fitness certificates (fit-to-work or fit-to-join), recovery certificates after illness, work-from-home recommendations, and medical certificates for students for exam or attendance purposes.

If HR asks for clarification, our team can help explain the format, verification details, and doctor credentials. If a company needs a specific structure, we can also review that requirement.

Yes. Your details are handled through a secure digital workflow aligned with India's DPDP Act, and used only for consultation, doctor review, and certificate issuance. Certificates are stored privately and shared only through secure links.

Just your basic details, a short description of your symptoms or reason, and a Google sign-in. A licensed doctor reviews your request — some cases also include a quick video consultation.

With Priority Care (₹899) or Premium Care (₹1099), certificates are delivered within 15–30 minutes of doctor review. Basic Care (₹649) is delivered within 1–2 hours. If the doctor needs clarification or a short consultation, it can take a little longer.

Your name, the period of rest or leave advised, the doctor's name and NMC registration number, the doctor's signature, the issue date, and a QR verification link.

Yes. Certificates are only issued when a doctor is satisfied it is medically appropriate. This is what keeps MCME certificates credible with employers and institutions.

Payments are processed through Razorpay with standard UPI, card, and net-banking options. MCME never stores your card details.

A sick leave certificate is a document issued by a registered doctor confirming that you were medically unfit to attend work for a specific period. It typically states the advised rest period and carries the doctor's name, registration number, and signature.

Yes. Common conditions like fever, cold, viral illness, migraine, stomach issues, and body pain or fatigue can be assessed through a telemedicine consultation, and a doctor can issue a sick leave certificate where medically appropriate.

Yes. Certificates issued by NMC-registered doctors under India's Telemedicine Practice Guidelines, 2020 are valid medical documents. Every MCME certificate includes a QR code and certificate ID your HR team can verify instantly online.

Yes. If you are unwell but able to work remotely, the doctor can issue a work-from-home recommendation instead of a full absence certificate, where medically appropriate.

A doctor can consider backdating by up to 3 days where medically justified — for example, illness over a weekend reported on Monday. Certificates cannot be backdated beyond that.

Within 15–30 minutes on Priority Care (₹899) or Premium Care (₹1099), and within 1–2 hours on Basic Care (₹649), after the doctor's review.

A fitness certificate is a doctor-issued document confirming you are medically fit for a specific purpose — such as joining duty, resuming work after illness or surgery, or general fitness clearance.

Yes. A doctor reviews your recovery through a telemedicine consultation and, where appropriate, issues a fit-to-resume-work or post-illness recovery clearance certificate.

Yes. Certificates issued by NMC-registered doctors are valid for HR onboarding and return-to-work requirements, and each MCME certificate can be verified through its QR code and certificate ID.

Your name, the fitness statement (such as fit to join duty or fit to resume work), the doctor's name and NMC registration number, signature, issue date, and a QR verification link.

Within 15–30 minutes on Priority or Premium Care, and within 1–2 hours on Basic Care, once the doctor completes the review.

Yes. Students who miss classes, exams, or submissions due to illness can consult a registered doctor online and receive a valid medical certificate for their school or college.

Certificates issued by NMC-registered doctors are valid medical documents in India. Most institutions accept certificates showing the doctor's name, registration number, signature, and date — all of which appear on every MCME certificate, along with a QR code for verification.

Yes. If illness prevented you from appearing for an exam, a doctor can assess your case through teleconsultation and issue a certificate covering the affected dates, backdated up to a maximum of 3 days where medically justified.

For longer illness periods, doctors can document the advised rest period they can medically support. Speak to the doctor honestly about your condition — certificates only cover what is medically justifiable.

The same plans apply: Basic Care ₹649 (1–2 hour delivery), Priority Care ₹899 (15–30 minutes), and Premium Care ₹1099 with detailed medical history and prescription.

It depends on who is receiving it. MCME certificates are issued by NMC-registered Indian doctors and are verifiable worldwide through their QR code. They are commonly used by employees of Indian companies working abroad or remotely, students of Indian institutions, and for travel-related documentation. For foreign employers or universities, check their documentation policy first — many accept any registered doctor's certificate, some require a local practitioner.

If your employer is an Indian company or has Indian operations, an NMC-registered doctor's certificate is standard documentation. For foreign employers, acceptance depends on their sick-leave policy — the certificate is in English with internationally verifiable credentials, which most HR teams can validate.

Yes. The QR code and certificate ID on every MCME certificate work from anywhere in the world — scanning it opens our verification page showing the certificate details and issuing doctor. No Indian phone number or account is needed to verify.

Yes. All MCME certificates are issued in English with the doctor's name, NMC registration number, signature, and issue date — the format international HR teams and institutions expect.

Doctor-issued medical certificates are commonly requested for airline cancellations and travel insurance claims. Requirements vary by airline and insurer, so confirm their specific documentation rules; MCME certificates carry verifiable doctor credentials that satisfy most standard requirements.